Refunds are available for 7 days from the date of purchase. Because our games are delivered as DRM-free digital downloads, we provide this window primarily to ensure the game is compatible with your system and performs as expected. We only process refunds for orders placed directly through our website via our payment processor, BMT Micro.
How to Request a Refund? To request a refund within the 7-day window, please contact us via the email listed in our Contact Page with your BMT Micro Order ID and the email address used for the purchase.
Important: We cannot refund games purchased on Big Fish Games, Steam, etc., or other third-party retailers. You must contact those platforms directly as we do not have access to their transaction records or your payment data.